The title on the right side summarizes the common or frequently asked questions by our customer group. You can directly open it to see the answers. If there are no questions you want to know on the right, you are welcome to contact us via email, website message, or apps such as WeChat, whatsapp, etc. We will reply within 24 hours. If it is urgent, please call 86-18575830991 directly.
1. Are you a trader or a manufacturer?
We are a manufacturer and own our trade office out of the factory.
2. Can i have some samples for testing?
Yes, we are glad to offer you samples.
3. Do you charge samples fee?
Yes, samples fee will be returned to you if you place a order in 2 months after taking samples.
4. Whats the Minimum Order Quantity (MOQ)?
Depends on which item you want, normally 1 carton.
We are manufacturer and we do wholesale only.
5. Whats the payment method?
Products In stock: 100% payment by T/T after order confirmed and before shipment.
Out of stock: 30% as down payment, balance will be cleared before shipment.
6. How can i pay?
T/T (wire transfer); L/C; Paypal; Western Union; Moneygram; Alipay are all available.
7. Whats the lead time?
Depends on order quantity.
Normal 3-7 days for MOQ, others pls contact the sales.
8. Whats the shipping time?
Depends on the place you locate and the shipping way you choose.
We support air/ocean/land transport.
9. Do you accept custom order?
Yes, we offer customized service. Kindly provide us the drawing in 3D or AI version. Or Send us a sample (Please make sure the
size of every part as specific as possible or we can not provide a quotation for the customized part )
We will not recommend custom if your order quantity is not very considerable and base on below reasons.
* Extra model fee on your side
* several confirmations for the first samples before bulk production, which takes lots times
* Longer delivery time compared to standard item.